In this guide, you will learn how to use Stripe Customer Portal in Bubble.io step by step.
What is Stripe Customer Portal?
The Stripe Customer Portal is a feature provided by Stripe that allows your customers to:
- View their active subscription
- Upgrade or downgrade plans
- Cancel subscriptions
- Update payment methods
- Download invoices
When integrated with Bubble.io, it gives you a fully automated subscription management system.
Why Use Stripe Customer Portal in Bubble.io?
If you are building a SaaS or membership app, you will face these problems:
- Users asking to cancel subscriptions manually
- Payment updates handled by support team
- Refund or billing confusion
- Extra workload on admin side
Using Stripe Customer Portal solves all of these issues.
It gives full control to users while keeping your system automated.
Plugins You Need in Bubble.io
To set up Stripe Customer Portal, you need:
- Stripe Plugin for Bubble.io
- Stripe Customer Portal Plugin
These plugins help connect your Bubble app with Stripe’s subscription system.
1. Set Up Stripe Account
First, create a Stripe account if you don’t already have one.
Then:
- Create subscription plans in Stripe dashboard
- Enable billing settings
2. Install Stripe Plugin in Bubble.io
Go to Bubble Plugin tab:
- Search “Stripe”
- Install Stripe plugin
- Connect your Stripe API keys (test + live)
3. Enable Stripe Customer Portal in Stripe Dashboard
In your Stripe dashboard:
- Go to Billing Settings
- Enable Customer Portal
- Configure:
- Allowed actions (cancel, upgrade, downgrade)
- Branding settings
- Return URL (your Bubble app URL)
4. Create Customer Portal Session in Bubble
In Bubble workflow:
- Use Stripe action: Create Customer Portal Session
- Pass customer ID from Stripe
- Get portal URL
5. Redirect User to Portal
Once session is created:
- Redirect user to the portal URL
- User can now manage their subscription easily
Handling Subscription Updates (Webhooks)
To keep your Bubble database updated, use Stripe Webhooks for:
- Subscription created
- Subscription updated
- Subscription canceled
This ensures your app always stays in sync with Stripe.
Real Use Case Example
If you built a SaaS app:
Without Customer Portal:
- Users email you for cancellation
- You manually check Stripe
- You update database manually
With Customer Portal:
- User opens portal
- They manage everything themselves
- System updates automatically
This saves a lot of time and effort.
Watch Full Tutorial
If you want a complete step-by-step visual guide in Hindi/Urdu, watch the video here:https://youtu.be/tQ8uMruWLiE
Final Thoughts
The Stripe Customer Portal is a must-have feature for any Bubble.io SaaS or membership app.
It reduces support work, improves user experience, and makes your system fully automated.
If you are serious about building SaaS with Bubble.io, this is one of the most important setups you should implement.